Frequently Asked Questions

Yes! Our eSIM data can be shared with your friends with no limits. You could use all the data in just one day if you need.

An eSIM serves as a virtual SIM card that enables you to set up a cellular plan with your service provider without needing a physical nano-SIM card.

The activation of your eSIM can be completed in three straightforward steps: 1) Pick your destination 2) Choose a data plan 3) Scan the QR code using your phone.

While a physical SIM entails a small chip that you insert into your phone, an eSIM functions as a digital SIM card that facilitates setting up a cellular plan with your service provider without the requirement of a physical nano-SIM card.

Simply head over to our supported phones section to view the lineup of devices that are compatible with eSIM technology.

If you keep both our eSIM and your primary SIM turned on, you will receive phone calls and SMS on your primary SIM. IMPORANT: You can incur in roaming fees from your carrier. Our eSIM are data only and do not support phone calls or SMS. But you can use apps like WhatsApp, Skype, Viber, etc. to make calls.

Check your iMessage settings: Make sure that iMessage is enabled and that your phone number and email address are listed correctly. Go to Settings > Messages and check the settings under "Send & Receive".

Your eSIM will automatically stop working when you exit the covered countries. However, when your trip is over, you can manually remove the eSIM from your phone settings.